Frequently Asked Questions
Have a question about our website plans, local SEO, or how everything works? You’ll find answers below. If you don’t see what you’re looking for, just reach out.
Most websites are completed within 2–4 weeks. The timeline depends on how quickly content, images, and approvals are provided. A standard small business website can often launch in about two weeks when communication is smooth. Larger or more complex builds may take closer to four weeks.
Yes. Every website is custom-designed and hand-coded specifically for your business. We do not use templates or page builders. Your site will reflect your brand, services, and service areas; not look like a recycled layout used for dozens of other companies.
Yes. Hosting is included in all of our website plans. Your site is delivered through high-performance global content delivery networks (CDNs) to ensure fast load times across Sonoma County and beyond.
Yes. You always retain ownership of your domain name. If we assist with registration, it can be transferred to you at any time. Your website and domain should always belong to your business.
Custom-coded websites are typically faster, more secure, and easier to maintain long-term. Without plugins, themes, or databases, there’s no software bloat and far fewer security risks. This means better performance, cleaner structure for search engines, and fewer technical headaches for you.
Every website includes foundational SEO best practices, fast load times, mobile-first development, structured content, meta data setup, sitemap creation, and accessibility standards.
Our plans begin with an initial commitment period depending on the tier you select. After that period, your plan continues month-to-month and can be canceled at any time. A long-term approach works best because it gives your website time to build authority in local search and produce measurable results.
No hidden charges. Everything included in your agreement is clearly outlined. If additional work is requested outside of scope, we always discuss and approve it before moving forward.
Payments are securely processed online using major credit or debit cards. Invoices are sent digitally for transparency and convenience through Stripe or Square.
It depends on your goals. Our entry plan is ideal for businesses needing a strong, professional online presence. The middle tier is designed for growing companies that need expanded functionality and service pages. The highest tier is built for businesses that want broader service area coverage, additional landing pages, and maximum local visibility.
We understand that situations happen. Communication is key. If payment issues arise, we work with clients whenever possible. However, extended non-payment or early cancellation during the initial commitment period may require fulfillment of the remaining agreement.
Simply send an email or message with your requested changes. We handle updates quickly and efficiently. If something is urgent, just let us know.
Yes, within reasonable scope. Content changes, service updates, and small improvements are all included. Larger redesign or advanced integrations can be discussed separately if needed.
Absolutely. Many businesses start with a foundational plan and upgrade as they grow, expand service areas, or invest more heavily in local SEO.
Yes. Ongoing support, maintenance, hosting, and performance monitoring are part of your website plan. Your site is not a one-time project, it’s an asset we continue to maintain and improve.
During the design phase, we collaborate closely to ensure you’re confident in the direction of your website. Our goal is to build something you’re proud to share, not something you feel stuck with.
Risk Free Guarantee
If you're not completely satisfied with our design and decide not to continue, you'll get a full refund and the agreement will be cancelled. No questions asked.
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